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Office hours are 8:00 am to 4:30 pm Eastern time.



All items are brand new and carry manufacturers warranty. If an item fails within 2 weeks of shipping Partsguy.com will pay all freight costs inbound and outbound. After 2 weeks customer is responsible for freight costs. Products must be installed by qualified service technicians, and if required by local regulations duly licensed and certified for the work performed. The only exceptions to warranties are light bulbs and hot surface igniters which are so fragile they cannot be guaranteed in service, though they are guaranteed against shipping loss. International orders are excluded from the 2 week shipping guarantee due to the high cost of duties and freight.



Returns are subject to 20% restock fee plus shipping costs. Electrical items and special order items are not returnable. Returned items must be uninstalled, clean, resellable, and in original packaging with all literature, unopened fastener packages, etc. Please call or email for return authorization number and address before returning any item.

PartsGuy
121 S. Spruce St.
Traverse City, MI 49684

Phone: (231) 946-7644
Fax: (231) 946-9332
Toll-free: (800) 597-4575
e-mail: support@partsguy.com



Partsguy.com Inc.
121 S. Spruce St., Traverse City MI 49684
Toll Free (800) 597-4575 - Voice (231) 946-7644 - Fax (231) 946-9332


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Terms of Sale
2-1-2003 Partsguy.com Inc. sells products that require professional installation. Buyer(s) acknowledge that they are responsible to enlist the services of trained service professionals in the service and repair of heating appliances. Repair parts sold by Partsguy.com Inc. may require specialized tools and/or procedures for safe and reliable operation of the effected systems. Buyer(s) specifically hold Partsguy.com harmless for injury, property damage, or other losses associated with the use of items purchased from Partsguy.com Inc. It is not the intention of Partsguy.com Inc. to encourage the servicing of HVAC appliances by untrained personnel, rather to allow the public to purchase the necessary parts directly for use by trained and/or licensed professionals. Viewed 09-04-03Furnaces